Aruba Creative Privacy Policy
Our contact details
Name: Aruba Creative
Address: 49-51 High St, Ibstock, Leicestershire LE67 6LH UK
Phone Number: +44 (0)1530 452 069
Email: hello@arubacreative.co.uk
The type of personal information we may collect
We currently collect and process the following information:
- Personal identifiers such as your name and email address.
- Your IP address for website statistics.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Contact forms.
- Online chat.
We also receive personal information indirectly, from the following sources in the following scenarios:
- Analytics services.
We use the information that you have given us in order to process your requests, such as your contact form submissions. We do not share this information with any third-parties, unless expressly requested by yourself, as part of your request. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting us via the details at the top of this page.
- We have a contractual obligation.
- We have a legal obligation.
- We have a vital interest.
- We need it to perform a public task.
- We have a legitimate interest.
How we store your personal information
Your information is securely stored on our UK-based server(s). We may keep your information indefinitely, as long as we retain a contractual or legitimate interest in you/your data, unless we securely dispose of it, or you request us to do so. We will then dispose your information by deleting it from our server(s). It may continue to be stored in our server(s) backup for a further 3 months.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at the details at the top of this page if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this page. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF UK. Their helpline number: 0303 123 1113, and website: https://www.ico.org.uk
Correct as of January 2024.
